Privacy Policy

Last updated: 5 October 2026.

1. Who we are and what this policy covers

IPcom Limited operates this company website, ipcom.ie. We act as data controller for company enquiries and information processed for our own business purposes. This notice covers visits to this website and direct correspondence with IPcom.

IPcom Limited
Company number 602426 · VAT IE3466701MH
Maynooth, Co. Kildare, Ireland
admin@ipcom.ie · +353 (0)85 171 6344

IPcom CRM and our marketplace websites have their own service-specific notices. When you follow a link to a product or marketplace, read the notice on that site. The CRM Privacy Policy explains CRM accounts, enquiries, subscriptions and connected services.

2. Information we process

When you email or telephone us, we may receive your name, contact details, company details and the information you choose to provide. Website infrastructure may process IP addresses, requested pages, browser information, timestamps and security logs to deliver and protect the site.

3. Purposes and lawful bases

We use enquiry information to respond and discuss your requirements, including steps taken at your request before entering a contract. Our legitimate interests include operating and securing our website, administering business correspondence and protecting legal rights. Legal obligations may require accounting, tax or other records. We rely on consent where required.

You choose whether to contact us. Without relevant contact or enquiry details, we may be unable to respond or progress your request.

4. Marketing

Contacting us does not grant marketing consent. Where we rely on consent for marketing, it can be withdrawn at any time. Necessary service or enquiry responses are separate from marketing.

5. Recipients and service providers

We may use hosting, infrastructure, email, security and backup providers to support our business. Information may also be shared with professional advisers or authorities where required by law. We do not publish enquiry details on this site.

6. International transfers

Some providers may process information outside the European Economic Area. Where required, appropriate safeguards will be used. Contact us for information about safeguards relevant to your data.

7. Retention

We retain information only as long as reasonably necessary for its purpose, including responding to enquiries, maintaining the business relationship, meeting legal obligations and resolving disputes. The appropriate period depends on the record, the relationship and applicable legal requirements.

8. Security

We use technical and organisational measures designed to protect information against unauthorised access, loss or disclosure. Please do not send passwords or sensitive payment information in an enquiry.

9. Your rights

Subject to applicable law, you may request access, correction, erasure, restriction or portability, or object to processing. Where we rely on consent, you may withdraw it without affecting processing before withdrawal. Contact admin@ipcom.ie to exercise your rights.

For personal data held by a CRM customer acting as controller, normally direct your request to that customer.

10. Analytics, cookies and automated decisions

With your consent, we use Google Analytics on the public ipcom.ie, crm.ipcom.ie and web.ipcom.ie websites to understand page visits and improve our services. Analytics stays disabled until you allow it, advertising features are disabled, and you can change your choice through “Cookie settings”. We do not use this information to make automated decisions about visitors. See our Cookie Policy for the cookie inventory, provider and retention information.

11. Complaints and updates

You may complain to the Irish Data Protection Commission or another competent supervisory authority. We may update this notice as our activities change; the current version will appear here.