CRM Subscription & Billing Terms
Clear information about our company website and the services we provide.
CRM policy source: 9 September 2026. Company-site presentation: 26 September 2026.
The following terms are reproduced from our CRM product site and apply to CRM subscriptions, not marketplace orders. For the current published product policy, visit the CRM website.
1. Supplier
IPcom CRM subscriptions are supplied by IPcom Limited, Company number 602426, VAT number IE3466701MH, Maynooth, Co. Kildare, Ireland.
2. Package selection
The package selected at checkout determines the available features, price, billing interval, limits and other applicable commercial terms.
3. Prices
Prices displayed on the IPcom CRM Pricing page are sourced from the CRM Billing Catalogue. The price, currency, billing interval and tax treatment shown at checkout will apply to the purchase.
4. Billing cycle
Subscriptions may be billed monthly, annually or at another interval expressly shown before purchase.
5. Recurring payments
Where recurring payment is authorised, the selected payment provider may charge the nominated payment method on each renewal date until the subscription is cancelled or otherwise terminated.
6. Invoices and payment records
IPcom CRM may create and retain billing account, subscription, invoice, payment and payment-allocation records associated with your account.
7. Failed payments
Failed or overdue payments may result in payment retries, a grace period where offered, suspension or termination of access.
8. VAT and taxes
IPcom Limited VAT number is IE3466701MH. Checkout and invoice records will identify the applicable VAT or tax treatment. Customers are responsible for supplying accurate billing and tax information.
9. Price changes
Subscription prices may change for future billing periods. Where an existing recurring subscription is affected, reasonable notice will be given before the changed price takes effect.
10. Payment providers
Payments may be processed through Stripe, PayPal or another approved payment provider. A provider may require acceptance of its own terms and privacy notice.